Reasons to Love your Library #3: Services

by Jo Harcus on 10 February 2016

Service industry imageAs we reminded you yesterday, we’re here to help so today we’re highlighting the services we offer to support you.

You can usually find us in the foyer from 9:30am to 5pm Monday to Friday. If you have a question just ask us, email us or give us a call (01223 332183 or 766984) and we’ll be happy to help.

During term, we’re also available at the Library and Information Helpdesk in the foyer from 2pm to 4pm on Tuesdays and Thursdays to deal with your Library and basic IT enquiries. Come and see us at the helpdesk tomorrow for tips on finding print and electronic books and journal articles fast.

These sessions complement the IT Surgeries offered by the IT Team from 2pm to 4pm on Mondays and Wednesdays and from 10am to 12 noon on Fridays. Drop in and Jeremy and Scarlet will be happy to help you resolve your more technical IT issues.

We also offer information skills sessions to help you get to grips with things such as finding things on your reading lists, conducting a literature review and using reference management software. We always welcome your requests for new or repeat sessions so if there’s something in particular you’d like extra help with please get in touch.

If you have a tight schedule or a particularly complex enquiry, email us the details along with your availability and we’d be happy to book a one-to-one appointment with you. Similarly, if you missed our induction sessions or need a refresher and can’t make our mini tours this week (tomorrow at 11:30am, Friday at 2pm) email us and we can arrange another time to suit you.

Although the Library is open 24/7 we’re not here all that time (no matter how much we love our jobs!) so what happens when you have a question when we’re not around?  Try LibraryHelp, a website offering general information on using Cambridge libraries including finding and borrowing resources, study and research advice and help with wifi, printing and copying.

Keep your shelfies and book spine poems coming and don’t forget to head to the comfy area in the basement to design a bookmark to win a Lucy Cavendish College water bottle.

Come back tomorrow for yet more reasons to Love your Library.

Image credit: Julián, see license details

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